Unit 102-Understand the principles and values in health and social care (adults, children and young people), early years and childcare.
You are a care worker with six month’s experience in the sector. Produce an induction guide for a new member of staff based on your experience and knowledge. Your guide should:
Identify the principles and values that are important when working in health and social care.
When working in care hear are a few points you should be aware of when dealing with service users: Show respect, Treat people as individuals, be aware of discrimination, Personal information to be kept confidential, don’t judge or make assumptions, to provide reliable service,
Show what guidance and standards come from these principles and values.
Here is a list of government bodies who decide on how service users are treated:
General Social Care Council Codes of Practice (Health professional Council). Nursing and Midwifery Code of Practice.
Nursery Education Code of Practice.
Care Quality Commission (CQC).
Outline why people who access services should be valued as individuals.
Service users should be treated as individuals because:
This will promote their individuality, not making them conform to the service Service user led
Shows respect and understanding
If someone feels valued they are more likely to want to be part of the process. Promotes individual being involved in decision making
Give examples of ways to value adults who access services.
By using their name of choice, Explain actions you need to take and why, Listen to how the person feels, If there are limits to what you can do or offer explain this, Support them to make the decisions, Provide information in a way the individual can understand.
Give examples of ways to value children and young people who access services.
Listen to their point of view, be honest with them about what is available, and Support them to make safe decisions, Use...
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